Case Study: Emergency Solutions CRM

Embedded custom reporting solution to allow customers use advanced reporting features within three weeks, saving valuable time and resources

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Emergency Solutions
CRM Software for Fire Departments

SaaS developers for Fire Departments needed customers to develop their own custom reports

The Challenge

Emergency Solutions offers a complete management system for Fire Departments. Emergency Solutions provides a powerful software to help manage all aspects of running a Fire Department. With so many end users, it was becoming a huge burdon for the development team to keep up Reporting demands and customization requests.
Also, it was nuisance for business teams to give requirements for the reports and then wait for them to be created manually.

The Solution

Emergency Solutions was able to adapt dotnet Report quickly into their solution, with very little development time and released a customer report application to their end users in production within three weeks. The reporting solution embedded seamlessly in their application and matched the company's software's look and feel, and their developers even extended the open source code to provide new Heat and Pin maps using Google Maps.

The Results

Customers were able to create their own custom reports with relevant data and filters without needing development support. Emergency Solution estimates they saved one year of development time by embedding dotnet Report and not having to build their own custom reporting solution.

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We've been there, building Reports from scratch is frustrating for Developers. That's why we started dotnet Report, to make Reporting simple and help other Software Developers! Dotnet Report will save you precious coding hours and your users will love the ability to manage their own reports.

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