Case Study: Vacation CRM

Enabling Customers to create custom reports in an Intuitive Self Serve interface, freeing up Developers time to purse high value objectives

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Company
VacationCRM
Website
VacationCRM.com
Industry
CRM Software

Niche CRM developer seeking flexibility with self serviced Reports find help


The Challenge

Vacation CRM is a platform built by the modern travel agent. Trusted by over 1,000 agents and counting, VacationCRM provides powerful tools to help travel agencies grow. With so many end users, it was becoming a huge burdon for the development team to keep up Reporting demands and customizations.
Also, it was nuisance for business teams to give requirements for the reports and then wait for them to be created manually. Unfortunately, IT Team did not have enough time to develop custom report in-house and at that time search for available reporting tools in market started.


The Solution

dotnet Report provided exactly what their team was looking for in terms of flexibility. Integrating with their complex database setup and dynamic schemas was possible due to the open architecture of DotNet Report. Other less flexible solutions would require a lot more customization or would just be impossible to implement. Nice and clean interface for users. Our clients are loving what they can do with these reports! The Dotnet team has been a pleasure to work with. VERY responsive too.


The Results

dotnet Report's self service reporting solution enables our users to create their own reports, saving our developers' time. Not only users are happy but IT team is also more productive as they don’t have to create manual reports anymore. End users have more flexibility with the range of filters and different type of reports they can build. dotnet Report development team is also very co-operative and pay attention to any specific user demands.



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We've been there, building Reports from scratch is frustrating for Developers. That's why we started dotnet Report, to make Reporting simple and help other Software Developers! Dotnet Report will save you precious coding hours and your users will love the ability to manage their own reports.

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