The Challenge
Emergency Solutions builds incident management software used by hundreds of first-responder agencies. Each agency has different state and federal reporting requirements — NFIRS, NEMSIS, and local audit reports. Building each one in code wasn't sustainable.
Why Dotnet Report
- Compliance-grade. Row-level security and forced filters keep agency data isolated automatically.
- Audit-ready. Every report run, export, and schedule change is logged for state audits.
- Self-service. Agencies build their own ad-hoc reports without filing tickets with Emergency Solutions support.
- On-prem option. Agencies with strict data sovereignty rules can run the entire stack on their own infrastructure.
The Outcome
- Hundreds of agencies on the same reporting engine, each with isolated workspaces.
- State-required reports auto-delivered on monthly schedules with zero manual work.
- Custom report requests dropped sharply — agencies build what they need themselves.
- Chief officers and incident commanders get real-time KPI dashboards on shift.
We needed reporting that was both flexible enough for our chiefs and rigid enough for our auditors. Dotnet Report does both, and our customers love it.
— Product Lead, Emergency Solutions