Case Study Vacation CRM
Introduction
Vacation CRM is a platform built by the modern travel agent. Trusted by over 1,000 agents and counting, VacationCRM provides powerful tools to help travel agencies grow. With so many end users, it was becoming a huge burden for the development team to keep up Reporting demands and customizations. Also, it was nuisance for business teams to give requirements for the reports and then wait for them to be created manually. Unfortunately, IT Team did not have enough time to develop custom report in-house and at that time search for available reporting tools in market started.
Challenges
Dotnet Report provided exactly what their team was looking for in terms of flexibility. Integrating with their complex database setup and dynamic schemas was possible due to the open architecture of DotNet Report. Other less flexible solutions would require a lot more customization or would just be impossible to implement.
Nice and clean interface for users. Our clients are loving what they can do with these reports! The Dotnet team has been a pleasure to work with, very responsive too.
Nikita Morin
VacationCRM Lead Developer
Solution
Dotnet Report’s self service reporting solution enabled their users to create their own reports, saving developers time. Not only users are happy but IT team is also more productive as they don’t have to create manual reports anymore. End users have more flexibility with the range of filters and different type of reports they can build. dotnet Report development team is also very co-operative and pay attention to any specific user demands.
At a glance
Industry
B2B SaaS
Markets Served
Travel Agencies
Key Benefits Experienced
Efficient Report Creation
Reports could now be created quickly and easily, without the need for production deployments.
Seamless Integration
The reports were easily integrated into the existing system, maintaining its look and feel.
Advanced Reporting Features
Dotnet Report introduced nested rows, subtotals, and grand totals, enhancing the reporting capabilities.
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