Niche CRM developer seeking flexibility with self serviced Reports find help
Vacation CRM is a platform built by the modern travel agent. Trusted by over 1,000 agents and counting, VacationCRM provides powerful tools to help travel agencies grow. With so many end users, it was becoming a huge burden for the development team to keep up Reporting demands and customizations.
Also, it was nuisance for business teams to give requirements for the reports and then wait for them to be created manually. Unfortunately, IT Team did not have enough time to develop custom report in-house and at that time search for available reporting tools in market started.
dotnet Report provided exactly what their team was looking for in terms of flexibility. Integrating with their complex database setup and dynamic schemas was possible due to the open architecture of DotNet Report. Other less flexible solutions would require a lot more customization or would just be impossible to implement.
dotnet Report’s self service reporting solution enabled their users to create their own reports, saving developers time. Not only users are happy but IT team is also more productive as they don’t have to create manual reports anymore. End users have more flexibility with the range of filters and different type of reports they can build. dotnet Report development team is also very co-operative and pay attention to any specific user demands.